About customer correspondence with the declaration of a state of emergency


The declaration of a state of emergency accompanied with the expansion of the COVID-19 by the Japanese Government official announcement on July 12.
Our contact desk is open as usual, but also we keep working hard to control the virus and stop the spread.
【Opening hour of contact desk】
10:00 AM - 5:00 PM

【Business day of contact desk】
Open:Tuesday - Sunday
Close:Mondays and National holidays

You can inquire by web site as well.
*About inquiry of the overtime, we reply sequentially by next business day.

Each TERRADA TRUNKROOM store is open as follows.
However, we decline entering a store when a person visits the store with the next symptom "Cold ", "Fever more than 37.5 degrees", "Malaise", "Dyspnoeic".

 In case of the modification of information, we will update information at any time.