Please read before you sign up.
After applying, please submit a Certificate of Seal Registration using the method specified by us.
After we have confirmed the Certificate of Seal Registration you have submitted, your key and entry card will be mailed to your registered address by simplified registered mail.
【Individual and corporate customers】
*An email will be sent to the email address you have registered, with information on your registration page.
This mail may not reach you if it is rejected by your mobile carrier (docomo, au, Softbank, etc.) because of mail security settings, or if you have configured your spam filtering settings to accept only mail from specific domains.
Please be sure to configure your mail to accept the following domain:
You can also visit our stores in person.
After the registration of your information is completed, you will be asked to confirm the room information you choose and make the payment.
Individual and corporate customers
*There is no usage fee for the first month of your contract.
*Please keep in mind that we do not cover bank transfer fees.
*For account transfers, we will charge 300 yen/month (excl. tax) from the 4th month of contract and on.
For individual contracts, the key and entry card are mailed to you using ID Confirmation Delivery (Special Type).
For corporate contracts, the items are sent via registered mail.
Please read before receiving.
About ID Confirmation Delivery (Special Type)
ID Confirmation Delivery (Special Type) provides for delivery only to the designated addressee. Either the post office will contact the addressee prior to the item’s arrival to arrange for delivery on the addressee’s chosen date and time, or the item can be sent to the addressee’s chosen post office for pick up, in which case the addressee must provide identification verifying the individual is the addressee.
For details, please refer to the following link:
You may use your key and entry card as soon as you receive them.
Feel free to begin using your room at any time, whenever you wish.
For customers using Nerima Yahara or Yokohama Hazawa
*Facilities in Nerima Yahara and Yokohama Hazawa are only available during regular business hours.（AM9:00〜PM5:30）
Log in to your "MYPAGE" and click "Cancellation Application."
Enter the required information.
Enter your account information, in case the usage fee may be refunded depending on your cancellation date.
Take out everything and completely empty the room before your cancellation date.
We will send you a return kit for the key and entry card.
Please return theｍ with the kit.
*The full one-month usage fee for the month in which you cancel will be charged regardless of the date of cancellation.
*Please be aware that in the event we are unable to confirm return of your key and entry card, you will continue to incur usage fees.
If you can not log in, please contact us.
The following information can be changed in your "MYPAGE."
(Change of credit card information)
In case your key or entry card is lost, the reissue procedure is required.
Reissue fee (before-tax)
must include address, name, and date of birth